Last Updated: 1.1.2026
These Terms and Conditions (“Terms”) govern your access to and use of the website https://www.elohiworld.com, owned and operated by Elohi, located in Wayanad, Kerala, India. These Terms constitute a legally binding agreement between you (“User,” “Customer,” or “you”) and Elohi (“Company,” “we,” “our,” or “us”). These Terms apply to all visitors, users, customers, and others who access or use the website, whether as a guest or registered user.
By accessing, browsing, registering, or using this website in any manner, including purchasing products or interacting with our services, you acknowledge that you have read, understood, and agreed to comply with these Terms, as well as all applicable laws and regulations of India. If you do not agree with any part of these Terms, you must immediately stop using this website and its services. Your continued use of the website constitutes your acceptance of these Terms, including any future updates or modifications.

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1. Eligibility
By using this website, you represent and confirm that you are at least 18 years of age and possess the legal capacity to enter into a valid and binding contract under the Indian Contract Act, 1872, and other applicable laws. This means you are legally capable of understanding the obligations, responsibilities, and consequences of accepting these Terms.
If you are under the age of 18, you may use the website only under the supervision and consent of a parent or legal guardian, who agrees to be responsible for your actions and compliance with these Terms. If you are using this website on behalf of a company, organization, or any other legal entity, you confirm that you have the legal authority to bind that entity to these Terms. Elohi reserves the right to refuse service, terminate accounts, or cancel orders if it is discovered that eligibility requirements are not met. 2. Account Registration and Security
In order to access certain features of the website, including placing orders, tracking purchases, or accessing personalized services, you may be required to create an account. During the registration process, you agree to provide accurate, complete, and current information, including your name, contact details, and any other required information.
You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. You agree not to share your login details with any third party. Any activity conducted through your account will be considered your responsibility. If you suspect unauthorized access, hacking, or misuse of your account, you must notify Elohi immediately so appropriate action can be taken.
Elohi reserves the right to suspend, restrict, or permanently terminate accounts that are found to contain false information, are involved in fraudulent activities, violate these Terms, or are used in any unlawful or harmful manner. 3. Product Information, Accuracy, and Availability
Elohi makes every reasonable effort to ensure that all product information displayed on the website, including product descriptions, specifications, pricing, images, and availability, is accurate, complete, and up to date. However, despite our best efforts, errors such as typographical mistakes, inaccurate pricing, incorrect product descriptions, or availability issues may occasionally occur due to technical or human errors.
Product images displayed on the website are intended for illustrative purposes only. The actual product delivered may differ slightly in color, packaging, or appearance due to manufacturer changes, screen display differences, or production updates. Elohi reserves the right to correct errors, update information, modify product details, or cancel orders if any incorrect information is identified, even after an order has been placed and payment has been received. In such cases, customers will be notified and refunded as applicable.
4. Pricing, Payment, and Financial Transactions
All prices listed on the website are displayed in Indian Rupees (INR) and may include applicable taxes such as Goods and Services Tax (GST), unless stated otherwise. Prices are subject to change without prior notice due to market conditions, supplier pricing changes, or other business factors.
Payments for purchases must be made through the secure payment methods provided on the website, including debit cards, credit cards, UPI, net banking, wallets, or other supported payment options. All payment transactions are processed through secure third-party payment gateways that use industry-standard encryption and security protocols.
Elohi does not store your complete credit card, debit card, or banking information on its servers. By making a payment, you confirm that you are authorized to use the selected payment method and agree to comply with the payment provider’s terms and conditions.
5. Payment Gateway and Transaction Disclaimer
Elohi uses third-party payment gateway providers to facilitate secure online transactions. While we take reasonable steps to work with reliable payment providers, Elohi shall not be held responsible or liable for any losses, damages, or issues arising from payment failures, declined transactions, authorization problems, technical errors, or unauthorized use of payment methods.
Payment gateway providers operate independently, and their services are governed by their own terms, policies, and security practices. Elohi does not control their systems and cannot guarantee uninterrupted or error-free payment processing. Customers are responsible for ensuring that their payment information is accurate, authorized, and secure. 6. Order Acceptance, Confirmation, and Cancellation
When you place an order on Elohi World, it is considered an offer to purchase the selected product(s). An order is officially confirmed only after successful payment and confirmation from Elohi through email, message, or website notification. Elohi reserves the right to accept or reject any order at its sole discretion, including situations involving pricing errors, product unavailability, suspected fraud, suspicious transactions, or violations of these Terms. We may also request additional verification before confirming an order. If an order is cancelled after payment has been received, the refund will be processed according to our Refund and Cancellation Policy.
7. Shipping, Delivery, and Logistics
Elohi aims to deliver products within the estimated delivery timeframes provided at the time of purchase. However, delivery timelines are estimates only and are not guaranteed. Actual delivery times may vary depending on factors such as customer location, courier service availability, weather conditions, transportation issues, government restrictions, or other unforeseen circumstances. Elohi works with third-party courier and logistics providers to deliver products. Once the product is handed over to the courier, delivery responsibility is shared with the courier provider. Elohi shall not be held liable for delays, damages, or losses caused by courier partners or events beyond our reasonable control.
8. Returns, Refunds, and Cancellation Policy
Elohi provides return and refund options in accordance with its Refund and Cancellation Policy, which is available on the website. Customers must follow the specified procedures and eligibility criteria to request returns or refunds. Approved refunds will be processed through the original payment method used for the purchase. Refund processing may take approximately 5 to 10 working days, depending on bank processing times and payment gateway procedures. Elohi is not responsible for delays caused by financial institutions after initiating refunds.
9. User Responsibilities and Acceptable Use
By using this website, you agree to use it only for lawful and legitimate purposes. You must not engage in activities that may harm the website, its users, or Elohi’s business operations. Prohibited activities include providing false information, attempting unauthorized access, hacking, transmitting malicious software, interfering with website functionality, committing fraud, or violating any applicable laws. Any such activities may result in account suspension, termination, and legal action.
10. Intellectual Property Rights
All content on the Elohi World website, including logos, text, graphics, product descriptions, images, layout, and design elements, is the exclusive property of Elohi and is protected under Indian copyright, trademark, and intellectual property laws. Users are not permitted to copy, reproduce, distribute, modify, or use website content for commercial or personal purposes without prior written permission from Elohi. Unauthorized use may result in legal action. 11. Limitation of Liability
To the fullest extent permitted by Indian law, Elohi shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the website or purchase of products. This includes loss of profits, loss of data, loss of business opportunities, or service interruptions. In any case, Elohi’s total liability shall not exceed the amount paid by the customer for the specific product or service involved in the claim. 12. Indemnification
You agree to indemnify and hold harmless Elohi, its owners, employees, and affiliates from any claims, damages, losses, or legal expenses arising from your misuse of the website, violation of these Terms, or violation of applicable laws or third-party rights. 13. Force Majeure
Elohi shall not be held responsible for failure or delay in performing its obligations due to events beyond its control. These events include natural disasters, floods, fires, pandemics, government actions, strikes, internet failures, technical issues, or other unforeseen circumstances. 14. Governing Law and Jurisdiction
These Terms shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Wayanad, Kerala, India. 15. Grievance Officer
In accordance with the Information Technology Act, 2000, Elohi has appointed a Grievance Officer to address user concerns.
Business Name: Elohi
Location: Wayanad, Kerala, India
Email: contact@elohiworld.com
Address: [Insert Full Address]
All grievances will be handled within the legally required timeframe.